How to find model numbers and codes
If you wish to enquire about a service or repair, you can send an email to [email protected]
Provide the following information:
Tel. / Mobile:
Machine type: e.g. (Washing Machine / Dishwasher)
Make: e.g. ( Bosch / Hotpoint )
Model No: or (Enr) for Bosch / Neff / Siemens
Approxiate age of machine or ( FD No.) for Bosch / Neff / Siemens
Finally, a brief description of the fault:
Please note, we will require the above information to assist you so please provide detailed and accurate information so our engineers may help with all enquiries as soon as possible
Washing Machines - Label can normally be found on the inside of the door or frame
Fridges & Freezers - Found on the inside body of the machine behind salad draws
Cookers / Ovens - Label can normally be found around the edge of the door
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For added peace of mind all our 'Exclusive' products are priced the same whether in our shops or online.